This established software-as-a-service (SaaS) technology company provides an AI-powered phone and customer communications platform built specifically for the hospitality industry. Its software solution helps restaurant operators manage calls and guest conversations 24/7 through intelligent automation, dynamic call routing, messaging, analytics, automated responses, and system integrations. Designed to improve customer service, increase orders and bookings, and reduce the workload on restaurant staff, the platform offers a scalable technology solution with applications across single-location operators and multi-unit restaurant groups.
- Asking Price:
- $5,000,000
- Sales Revenue:
- $30,649
- Cash Flow:
- $526,539
Property Information
- Premises Details:
-
As this bootstrapped home-operated business is run with a lean team on a virtual basis, its solid recurring revenue base may be rolled-into any existing operation across the globe.
Business Operation
- Management type:
- This business is owner operated.
- Expansion Potential:
-
This software-as-a-service company offers substantial growth potential within the rapidly expanding restaurant technology and AI automation market. As restaurants increasingly adopt artificial intelligence to improve customer service, capture missed calls, increase bookings and orders, and reduce labor requirements, demand for automated voice and messaging solutions is expected to continue to grow.
Expansion opportunities exist to continue to expand the customer base from independent restaurant locations, to multi-location groups, franchises, hotels, and broader hospitality businesses, while adding integrations, AI capabilities, and revenue-generating features that can further increase their value to customers, while bolstering the stickiness of their recurring revenue model. With established phone infrastructure foundation and a platform built around AI-powered customer communications, the company is ideally positioned to capitalize on the hospitality industry’s continued digital transformation.
- Competition / Market:
-
The business faces competition from reservation-focused AI hosts to enterprise voice-ordering platforms. This company differentiates itself through its restaurant-specific approach to call management and intelligent routing, which include digital-ordering, reservation conversion, upselling, and call deflection features. With a focus on helping restaurants reduce phone volume while converting more guest interactions into revenue positions, the company’s technology is ideally positioned in an increasingly important automation and customer experience segment of the restaurant industry.
- Reasons for selling:
-
Personal
- Employees:
- 2
- Years established:
- 2015
Other Information
- Support & training:
-
As negotiated
- Home based:
- This business can be run from home
