For Sale
This business started installing replacement windows over 30 years ago as one of the many services offered in their general contracting business. Over the years they found that customers liked two of their construction projects the most: kitchen remodels and replacement windows.
In 1993 after realizing that “you never reach the top of your learning curve when you try to do everything well, ”they decided to narrow the focus of the business to providing the highest-quality window replacement services possible.
Unlike remodeling and repairs, once you've replaced windows, you've lost a customer. Home owners don't keep putting new windows in their homes year after year. Continually losing customers can prove to be problematic when trying to sustain a business.
The solution was to build a strong referral-based business by focusing on three objectives:
?Offer the best product
?Perform the very best installation
?Follow-up with personal, prompt service That has been their strategy now for over 30 years. In fact, their superior customer service has resulted in their winning the:
DFW People’s Choice Award for 2021 and2023
This is a strong indication of the loyal following that they have among their customers.
There are three key words that describe their business and ensure strong referrals.
They are:
Custom. Every house is different and so are the windows that adorn them. Each window and door they install is custom measured and built to fit the unit it is replacing. Beyond sizing, they work with the customer to select the best styles, colors, and configurations to compliment the look of their home while always providing increased comfort and efficiency.
Care. They take measures to protect a customer’s home like it's their own. They move and cover furniture and décor before they begin anything that would make a mess. They are extra careful during the installation and clean up thoroughly after they are finished.
Quality. With their extensive experience, they have refined their installation process so the work is accurate, efficient, and done correctly the first time. They also use the manufacturers that provide the highest quality products. They only install windows and doors that they would put in their own homes.
This is a business you’ll want to see now!