Our client is a managed services provider, located in one of the most desirable locations in the United States. They focus on voice and data solutions, cloud services (including cloud web hosting), domain registration/management, and IP camera security. Their services include cloud-based circuit, firewall/security, system maintenance, phones, communications, hosting and data backups. Our client has built strategic partnerships with key vendors, providing customers serious advantages. They have 25 years of experience implementing excellent managed services packages and providing fast response and reliable solutions. The Seller has hundreds of clients with recurring revenues of about $120K per month (in 2022). Their recurring revenue increased in 2023 and they are on track for an increase in monthly recurring revenue in 2024.
Our client is a service company, in the Managed Services industry. Virtually all their business is recurring; most customers pay on a monthly basis. They take an “outside in” approach. Their services include cloud-based circuit, firewall/security, system maintenance, phones, communications, hosting and data backups and much more.
They have a robust ticket system and dedicated phone support system with emergency service protocols.
Our seller’s ideal for the Company consists of providing fast response and great employees that are dedicated to making sure all customers become loyal friends. The foundation of the company's operations is to provide fast response and reliable solutions. This strategy has been extremely successful. Success is measured by the extent of customer retention, employee retention, reliable services that are cost effective and the ability to grow with the customers' needs.
Our client’s core competencies and strengths include the fact that they have built strategic partnerships with key vendors. This enables customers to feel safe, secure and confident that their growth will not hit a ceiling.
Improvements in technology, infrastructure and operations are ongoing. Our client tells us they have secured two schools recently for full management. They also have many non-profits, medical and legal organizations that trust our client with their technology needs.
NDA is required to secure comprehensive Confidential Information Memorandum (CIM).
