Established health care communications SaaS platform enabling patients to text providers via standard SMS with no app downloads, no passwords. The platform handles compliant messaging, workflow automation, and intelligent routing for approximately 400 active healthcare practices and organizations. Founded in 2015 with strong G2 ratings and proven product-market fit.
The business generates ~$2.7M in LTM revenue with 50%+ blended gross margins, reaching 90%+ in select verticals. Average revenue per customer runs ~$530/month with LTV:CAC above 4x and payback under 12 months. Revenue concentration is low, with the top 10 customers representing less than 20% of total revenue.
Near-term growth levers include capturing ~$1.2M in previously unbilled usage-based revenue, a late-stage enterprise agreement, and an upmarket expansion into universities, health systems, and call centers. New management has streamlined sales, onboarding, and renewals, driving a 10x increase in demo volume.
The company is seeking a sale or recapitalization to optimize its capital structure and fund the next phase of growth. Ideal for a strategic acquirer in EHR, RCM, patient engagement, or call center operations looking to add a high-adoption SMS communications layer — or a financial sponsor seeking a post-turnaround opportunity with clear monetization and margin expansion levers.
