For Sale
This company started installing replacement windows over 30 years ago as one of the many services offered in their general contracting business. Over the years they found that customers liked two of their construction projects the most: kitchen remodels and replacement windows.
In 1993 after realizing that “you never reach the top of your learning curve when you try to do everything well, ”they decided to narrow the focus of the business to providing the highest-quality window replacement services possible.
Unlike remodeling and repairs, once you've replaced windows, you've lost a customer. Home owners don't keep putting new windows in their homes year after year. Continually losing customers can prove to be problematic when trying to sustain a business.
The solution was to build a strong referral-based business by focusing on three objectives:▪Offer the best product Perform the very best installation ▪ Follow-up with personal, prompt service. That has been their strategy now for over 30 years. In fact, their superior customer service, meticulous installations, and outstanding products have resulted in their winning the following two major awards: DFW People’s Choice Award for 2023DFW People’s Choice Award for 2021
This is a strong testament to the loyal following that they have among their customers, especially considering that they do not advertise. Kirk Windows was also awarded the Top Gun Award from Pella for being the top sales leader in their contractor program.
They remained on top for several years because of their excellence and highly-rated reviews.
Where does their business come from? Referrals, Referrals, Referrals! They get referrals from neighbors and family members. They get a lot of next-door referrals. They also have a good deal of repeat customers
