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Dynamis Privacy Policy

Last Updated: 30 May 2014

We are committed to protecting your privacy. We have established this statement as a testament to our commitment to your privacy.

This Privacy Policy relates to the use of any personal information you provide to us through Dynamis websites and its partner websites (“our websites”) (where this policy appears in relation to the collection of information). Dynamis websites include, but are not limited to, FranchiseSales.com (“the site”) BusinessesForSale.com, PropertySales.com and FranchiseAVendre.fr.

“Dynamis” includes Dynamis Ltd and Dynamis APAC Pty Ltd. For more information about these companies please see our Terms and Conditions.

By accepting the Privacy Policy and the Terms and Conditions during registration or the sending of an enquiry, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

We may update our Privacy Policy from time to time. Our Privacy Policy was last updated in May 2014 and is effective upon acceptance for new users. By continuing to use Dynamis websites or otherwise continuing to deal with us, you accept this Privacy Policy.

Collection of personal information

Anyone can browse our websites without revealing any personally identifiable information.

However, should you wish to contact a franchise opportunity, an intermediary or list a franchise for sale we will require you to provide some personal information.

Should you wish to advertise your services or your franchise opportunity, we will require you to provide some personal information.

By providing personal information, you are consenting to the transfer and storage of that information on our servers located in the UK.

We may collect and store the following personal information:

  • your name, email address, physical address, telephone numbers, and (depending on the service used) , your business information, financial information, such as credit / payment card details or bank account numbers;
  • transactional information based on your activities on the site;
  • information that you disclose in any Dynamis forum, feedback, correspondence through our websites, and correspondence sent to us;
  • other information from your interaction with our websites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from our websites, ad data, IP address and standard web log information;
  • other supplemental information from third parties (for example, if you incur a debt to Dynamis, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law; or if the information you provide cannot be verified, we may ask you to send us additional information, or to answer additional questions online to help verify your information).

How we use your information

The primary reason we collect your personal information is to improve the services we deliver to you through our websites. By registering or sending an enquiry through one of our websites, you agree that we may use your personal information to:

  • provide the services and customer support you request;
  • connect you with relevant parties:
    • If you are a buyer we will pass some or all of your details on to the seller / intermediary along with any message you have typed. This allows the seller to contact you in order to pursue a possible sale of a business;
    • If you are a seller (franchisor) / intermediary, we will disclose your details where you have given us permission to do so;
  • resolve disputes, collect fees, and troubleshoot problems;
  • prevent potentially prohibited or illegal activities, and enforce our Terms and Conditions;
  • customise, measure and improve our services, conduct internal market research, provide content and advertising;
  • tell you about other Dynamis websites, products and services, target marketing, send you service updates, and promotional offers based on your communication preferences.

Our disclosure of your information

We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content infringes the rights of others, or protect anyone's rights, property, or safety.

We may also share your personal information with

  • sellers of any business you wish to contact – this may also include a seller’s representative;
  • a party interested in your business or franchise;
  • our partner websites – to provide joint content and services (like registration, transactions and customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services and communications;
  • service providers under contract who help with our business operations (such as finance providers, lawyers and others);
  • law enforcement agencies, other governmental agencies or third parties in response to a request for information relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other Dynamis user to legal liability. The personal information we disclose may include your name, company name, city, county, telephone number, email address, fraud complaints and transaction history or anything else that we deem relevant;
  • other business entities, should we plan to merge with or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.)

Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from those who attempt to carry out fraudulent or illegal activities on the site, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Using information from Dynamis

In certain cases, (where you are receiving contact details of buyers interested in your business or franchise opportunity or a business opportunity you represent), you must comply with data protection laws, and give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.

You agree to use Dynamis user information only for:

  • Dynamis transaction-related purposes that are not unsolicited commercial messages;
  • using services offered through Dynamis websites, or
  • other purposes that a user expressly chooses.

Marketing

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Where you explicitly express your consent at the point of collection to receive offers from third party partners or affiliates, we will communicate to you on their behalf. We will not pass your information on.

You will receive email marketing communications from us throughout the duration of your relationship with our websites. If you do not wish to receive marketing communications from us you may unsubscribe and / or change your preferences at any time by following instructions included within a communication or emailing Customer Services.

If you have an account with one of our websites you can also log in and click the email preferences link to unsubscribe and / or change your preferences.

Please note that we reserve the right to send all users of our websites notifications and administrative emails where necessary which are considered a part of the service. Given that these messages aren't promotional in nature, you will be unable to opt-out of them.

Cookies

A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users. Once you close your browser or log out of the website, the cookie simply terminates. We use cookies so that we can personalise your experience of our websites.

If you set up your browser to reject the cookie, you may still use the website however; doing so may interfere with your use of some aspects of our websites. Some of our business partners use cookies on our websites (for example, advertisers). We have no access to or control over these cookies.

For more information about how FranchiseSales.com uses cookies please read our Cookie Policy

Spam, spyware or spoofing

We and our users do not tolerate spam. Make sure to set your email preferences so we can communicate with you, as you prefer. Please add us to your safe senders list. To report spam or spoof emails, please contact us using the contact information provided in the Contact Us section of this privacy statement.

You may not use our communication tools to send spam or otherwise send content that would breach our Terms and Conditions. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content. We may also store these messages for back up purposes only.

If you send an email to an email address that is not registered in our community (via Email-to-a-friend or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.

Account protection

You may be given a password in order to make the most of your relationship with FranchiseSales.com. Your password is the key to your account. Make sure this is stored safely. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

Accessing, reviewing and changing your personal information

You can view and amend your personal information at any time by logging in to your account online. You must promptly update your personal information if it changes or is inaccurate.

If you do not have an account with FranchiseSales.com (i.e. you are a franchise seeker who has requested more information on a franchise opportunity) you may contact us or email fshelpatFranchiseSales.com to find out what information we hold about you, what we do with it and ask us to update it for you.

If at any time you wish to close your account please contact Customer Services using this form or email fshelpatFranchiseSales.com and instruct us to do so. We will process your request as soon as we can.

We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and take other actions otherwise permitted by law.

Security

Your information is stored on our servers located in the UK. We treat data as an asset that must be protected and use a variety of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorised access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site.

Third parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are buyers or sellers on our websites or other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Dynamis does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.

We encourage you to ask questions before you disclose your personal information to others.

General

We may change this Privacy Policy from time to time as we add new products and applications, as we improve our current offerings, and as technologies and laws change. You can determine when this Privacy Policy was last revised by referring to the "Last Updated" legend at the top of this page. Any changes will become effective upon our posting of the revised Privacy Policy on our affected websites. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice may be provided by email, by posting notice of the changes on our affected websites or by other means, consistent with applicable laws.

Contact Us

If you have any questions or comments about our privacy policy, and you can’t find the answer to your question on our help pages, please contact us using this form or email fshelpatFranchiseSales.com, telephone us at +44 (0) 20 7324 1930 or write to us at Dynamis House, 6-8 Sycamore Street, London, EC1Y 0SW, United Kingdom.

All customers based in the Asia Pacific (APAC) region are looked after by our Australian office. You can also use this form or email us at fshelpatFranchiseSales.com. Alternatively you can write to us at FranchiseSales.com, Level 33, Australia Square, 264 George Street, Sydney NSW 2000, Australia.

See the full list of APAC countries.


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